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National Rarities - Trusted Estate Buyers

4.8
  • Consumer Goods
  • St. Louis, MO

About this business

Consumer GoodsJewelry

Location details

2190 S Mason Rd Suite 310, St. Louis, MO, 63131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.810,770 reviews
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Shirley F.'s profile image
Shirley F. 
3 months ago

Cheap. Want something for nothing. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Shirley. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers 

Maryanne H.'s profile image
Maryanne H. 
3 months ago

this was the second time I had went to one of your events. Not happy with the person I dealt with. Was not personable at all. I really didn't believe the I fo he gave me was different from what the last per told me. I went ahead and sold my rings because I wanted store credit to give my grandson. Will probably not do that again. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Maryanne. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers 

Carol C.'s profile image
Carol C. 
3 months ago

My experience was good until the next day when I went to deposit your check. Then it turned into a nightmare. The bank informed me your check was a bad check, and that they were placing a hold on it until June 30. So you have my silver. & gold , I have my recipt and a paper from the bank that states yourcheck may be worthless. No I am not happy Carole Cool 

Business response:

Hi Carol, We apologize that the bank placed a hold on your check. This is a common practice with an out of state check or if the check is a higher dollar amount. Please reach out us at 1-888-787-1112 if you are still having issues with your check. National Rarities 

Elizabeth T.'s profile image
Elizabeth T. 
3 months ago

When I left there, I felt like I had been raped! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Elizabeth. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers 

Joseph K.'s profile image
Joseph K. 
4 months ago

We brought rings that had diamonds and etc. On them. We were paid only for the weight of the silver and there was no mention of the diamonds, etc. I think we should have been advised of this situation. The gentleman next to us told his customers they would be better off selling the watches they brought in on ebay. I wish he had taken care of us instead of Stephanie P at Reeds Jewelers. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Joseph. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers 

Sue S.'s profile image
Sue S. 
6 months ago

I was pleasantly surprised by the value of my pieces. But the agent assisting me was rude and dismissive and abrupt. When attempting to ask questions, her abrupt answers were not helpful nor even informative. When attempting to ask again, she became even more dismissive. I attempted to seek answers from other agents, but all were busy. When I asked the agent if she felt ok she said she was tired and hungry. I suggested she go eat some of the pizza provided and she abruptly did leaving me standing there to collect my pi... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Sue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers 

Angel P.'s profile image
Angel P. 
6 months ago

I brought in some costume jewelry, a few cufflinks and some various rings, i was able to sell some Sterling silver cufflinks and chains and received $40 for them. I was a bit disappointed as I had a single diamond that was confirmed to be a good quality and just under a 1 carat. However, I was told it was not real by both both the woman that I was working with, along with a male that she had asked for confirmation. I found that a little strange, when I said that, I was quite certain it was a decent diamond. She then brought... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Angel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers 

Kaimel S.'s profile image
Kaimel S. 
6 months ago

You should know how to spell my name. It's KAMIL. I sold one of your girls with an attitude over $12000..worth of jewelry.and you made close to 4k profit.. Are you all ignorant or just her.Will not recommend. .I will have someone check your tare settings as I think they are off. Another way to cheat your customers. will give you bad reviews on every social media platform and then some. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kaimel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers 

Jerelyn G.'s profile image
Jerelyn G. 
7 months ago

PLEASE RENT SOME FOLDING CHAIRS FOR YOUR CLIENTS TO USE WHILE WAITING THEIR TURN! Many of your guests/clients are senior citizens, some with obvious health concerns. There is one chair inside the tiny Gerzen's Jewelry location on South National Ave in Springfield Missouri. Other than that, there is absolutely NO seating provided for guests to wait in. This was my 3rd visit and your business has absolutely blossomed. I have no complaints about your buying service but feel you are doing a disservice that you could easily co... read more

Business response:

Hi Jerelyn, Thank you for reaching out to us about your experience at Gerzen's Jewelry. While we are thrilled to hear you had an enjoyable time as far as your actual transaction went. We apologize for there not being adequate seating at the event. We will take this into consideration for out future events with them. Thank you again for your review and we look forward to seeing you at a future event! National Rarities 

Frequently asked questions about National Rarities - Trusted Estate Buyers

How is National Rarities - Trusted Estate Buyers rated?

National Rarities - Trusted Estate Buyers has a 4.8 star rating with 10,770 reviews. 

When is National Rarities - Trusted Estate Buyers open?

National Rarities - Trusted Estate Buyers is closed now. It will open at 9:00 a.m.