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National Rarities - Trusted Estate Buyers
- Consumer Goods
- St. Louis, MO
About this business
Since 2009, National Rarities has taken great pride in providing our clients with professional estate buying services they can trust. At sponsored buying events held in venues nation-wide, we meet with those who are looking for a professional evaluation of their valuables in a convenient setting. You are invited to review the item checklist on our website, look through your possessions, and determine which ones you no longer want or use. Let our specialists take a look! We thoroughly enjoy meeting people and answering your q... read more
Location details
2190 S Mason Rd Suite 310, St. Louis, MO, 63131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a very pleasant experience. The buy er was Mr. Treverk I think. He was patient informative and cheerful. We had no problems. The only thing was that we did not know we were selling by weight. We would not have bothered on some items. The add should have been clearer.
Business response:
Thank you for your feedback, Marsha. We appreciate your kind words about Trever and are glad to hear that you had a pleasant experience with us. We apologize for any confusion regarding the selling process and will take your suggestion into consideration to make our ads clearer. If you have any further questions or concerns, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
We came in 3 times, as the line was a dozen sellers long the first two times. Still I & my wife waited 45 mins to sell one item--a small gold chain I broke trying to unknot. It would have been nice to have an hour one day or separate line for 5 items or less. Our small item was no match for the jewelry cabinets full some were carrying. That said, the service was friendly & courteous. P.S. Years ago we took over $1K worth of broken gold to a different jeweler; we're not always "small potatoes."
Business response:
We appreciate your feedback, John. We sincerely apologize for the long wait and understand that this experience was not up to your expectations. We take your feedback very seriously and will work towards improving our service so that this does not happen again. We would also like to thank you for acknowledging the friendly and courteous nature of our staff. This is something that we are proud of and strive to uphold at all times. If you have any further concerns or feedback, please do not hesitate to contact us at (888) 787-... read more
Ok. Difficult to know exactly what they were looking to receive from the mail flier.
Business response:
Thank you for taking the time to share your experience with us Howard. We are sorry if our mailer was difficult to understand what we buy. We try to put as much as we can on our postcard mailers, but ultimately, we cannot decide whether an item is something we would purchase until it is seen by one of our estate specialists. Thank you again for your feedback. National Rarities
Very professional. Respectful, courteous to customer.
Business response:
We greatly appreciate your feedback, Maria. It is our goal to provide a professional and respectful experience for all of our customers. We are always happy to help, so if you have any questions or need assistance, please do not hesitate to contact us at (888) 787-1112. National Rarities
Professional, great listener and very pleasant to deal with.
Business response:
Thank you for your kind words and positive feedback, Patricia. We strive to provide professional and attentive service to all of our customers. We are glad to hear that you had a positive experience with our team and that you were satisfied with the results. If you have any questions or concerns in the future, please do not hesitate to contact us at (888) 787-1112. National Rarities
Explanations given as to why items weren't chosen and also helpful suggestions. Was a very good and productive experience.
Business response:
Thank you for your positive feedback, Nancy! We're glad to hear that you found our explanations and suggestions helpful during your experience with National Rarities. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
Very professional. Randi was very proficient and very friendly. Not a long wait time.
Business response:
Thank you for your positive feedback, Nancy! We're thrilled to hear that you had a professional and friendly experience with Randi. We strive to provide efficient service and minimize wait times for our valued customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
Very friendly associate, knowledge and smooth transaction.
Business response:
Thank you for taking the time to share your experience with us Saundra! We are happy to hear you found our staff to be friendly and knowledgeable. We would love to hear any feedback on how to improve our experience. If you would like to speak with someone about any questions or concerns, feel free to reach out to us at (888) 787-1112. Thank you again, and we hope to make your next experience 5-star. National Rarities
Process was efficient. It was a hard decision to sell some of it, but in the end I'm glad I did.
Business response:
Linda, thank you very much for your positive feedback! We are glad to hear that you had a great experience selling your item with us. We take great pride in our ability to provide our customers with a quick and easy selling process, and we are happy to see that you were satisfied with the results. If you have any other items that you would like to sell, please do not hesitate to reach out to us at (888) 787-1112. We would be happy to help you out. National Rarities
Frequently asked questions about National Rarities - Trusted Estate Buyers
How is National Rarities - Trusted Estate Buyers rated?
National Rarities - Trusted Estate Buyers has a 4.9 star rating with 4,290 reviews.
When is National Rarities - Trusted Estate Buyers open?
National Rarities - Trusted Estate Buyers is closed now. It will open tomorrow at 9:00 a.m.