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National Rarities - Trusted Estate Buyers
- Consumer Goods
- St. Louis, MO
About this business
Location details
2190 S Mason Rd Suite 310, St. Louis, MO, 63131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The person that assist me was rude, short and didn't even look at my beautiful bracelet in the professional way I was expecting. He just assumed a price, adding that he can make a bracelet like that for 1500.dollars. How if he didn't look at the stones? Also for my David Yurman ring, he pulled out some examples price from Ebay. I found it very offensive. He didn't consider coins,foreign an not, collectible, So why list in your brochure that you buy I lot of stuff? I am very dissatisfied.
Business response:
We apologize for any inconvenience you have experienced. We strive to provide excellent service to our customers and we are disappointed to hear that your experience was not up to par. We will address your concerns with our team and work to ensure that this does not happen again. Thank you for bringing this to our attention. If you have any other comments or concerns, please feel free to reach out to us at (888) 787-1112. National Rarities
When I left I felt like I had been totally taken advantage of. I almost came back in and asked for my jewelry back, especially the emerald necklace. For the life of me I don't know why I didn't. It feels very unethical
Business response:
Thank you for bringing this to our attention. We apologize for any dissatisfaction you experienced. Please contact us at (888) 787-1112 to discuss your concerns further. National Rarities
Would never sell anything to you guys if I didn't need the money. Evidently i'm not the only one I saw a lot of people walking out and not selling their Valuablles
Business response:
We apologize for any inconvenience you experienced during your visit. We strive to provide fair and transparent service to all of our customers. Please feel free to contact us at (888) 787-1112, to discuss any issues further. National Rarities
I felt like the man I had was not very knowledgeable and was not fair on the pricing. He kept looking at the same pieces if jewelry over and over. He tried to tell me one of my white gold chains was Sterling . I told him it was 14 K . He went and got another machine to ck . I was right. I will never go back to this event again
Business response:
We apologize for your experience, Debbie. We strive to provide accurate evaluations and fair pricing for all our customers. Your feedback is important to us and we will address this issue with our team. If you have any further concerns, please feel free to contact us at (888) 787-1112. National Rarities
I sent a comment message on Facebook asking a question on my bracelets. I was told that they would be accepted. When I went in person, the man that assisted me wasn't even interested in them. They were expensive bracelets, too. I can't remember the name of the man who assisted me.
Business response:
Thank you for taking the time to share your experience with us Carol. We are sorry to hear that there was miscommunication from our Facebook page. We try our best to tell customers what we do and do not buy, but ultimately, we cannot decide if it is something we will take until we see it in person. If you have any other questions or concerns, please feel free to call (888) 787- 1112. Thank you again, and we hope to assist you again in the future. National Rarities
Wonderful experience selling old, some broken jewelry
Business response:
We are delighted to learn that you were satisfied with your recent sale with National Rarities. We strive to provide our customers with the best possible experience, and we are grateful for your business. National Rarities
The person I was assigned was obviously not knowledgeable of several pie ces and in fact, was insulting. Her goal was obviously to win the trophy for low balling. I will never participate in one of your events again or do business with this jeweler who "hosted" this event. Pls remove my name from any mailing lists for any events in the future.
Business response:
We apologize for your negative experience with National Rarities. We strive to provide knowledgeable and respectful service to all of our customers, and are sorry if your experience feel short. We can assure you we are not trying to lowball or be insulting when making our offers. Please contact us at (888) 787-1112 to discuss your concerns further. National Rarities
I was told by a employee while having a band put on my son watches.
Business response:
Thank you for your positive review, Ywana! We appreciate your feedback, and if you have any further questions or need assistance, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
Expected to look at more based on the card. I had several thousand dollars in Daniel Moore prints, a wide variety sheeted stamps, framed coins and a few other things. Understand stuff has to be shipped.
Business response:
We appreciate your feedback, Robert. We apologize if our service did not meet your expectations. We take pride in providing excellent customer service and we are sorry that you had a negative experience. As for prints, the back of our postcard says we only take original art by known artists. We are sorry again if you feel that we were not clear about this policy. National Rarities
Frequently asked questions about National Rarities - Trusted Estate Buyers
How is National Rarities - Trusted Estate Buyers rated?
National Rarities - Trusted Estate Buyers has a 4.8 star rating with 9,877 reviews.
When is National Rarities - Trusted Estate Buyers open?
National Rarities - Trusted Estate Buyers is closed now. It will open tomorrow at 9:00 a.m.