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National Rarities - Trusted Estate Buyers
- Consumer Goods
- St. Louis, MO
About this business
Location details
2190 S Mason Rd Suite 310, St. Louis, MO, 63131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The ad said "all fine" jewelry. I presented an estate ring, 18k white gold, 6ct Morganite by Charles Krypell. I was told they were only interested in diamonds. Reeds Jewelers Columbia SC 2/3. The name of the Associate is not on your drop down. Elizabeth R
Friendly service, but waiting time was 30min. There wasn't enough seats and I was given one but my drivers weren't..one was handicapped and had to stand the entire time.I .I am 85 and handicapped and needed to be driven and I believe my handicapped friend over 70 years old should have been given a seat.al
Business response:
Hi Bonnie, Thank you for sharing your experience with us at a recent event. We are sorry to hear that there were not enough seats at the event to accommodate both you and your driver. We will share this feedback with the store and take this into consideration for future events. We want to thank you again for attending our event and hope to work with you in the future! National Rarities
Professional and friendly but 30% is a bit much to be taken from each ounce ofcsilver!
Business response:
Thank you for providing your feedback and letting us know about this issue, Rosalba. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers
Jonny the estimate representative was snarky I was disappointed in how dismive of my possessions I was hoping for more from the experience Will think twice before going again
Business response:
Thank you for providing your feedback and letting us know about this issue, Barb. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers
I can't comprehend he was supposed to add another thousand on the check instead he only added one hundred instead of one thousand. I want my stuff back & they can get their money back
Business response:
Thank you for providing your feedback and letting us know about this issue, Ronald. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers
Had to wait over an hour, understandable, but they should have more chairs . Felt ripped off on the silver. I always do no matter where I take stuff. Idk how much they were paying. Thought the reg. Market price. Also didn't know until after that offer higher if used for store credit. The greeters were nice and helpful, but store clerks not very friendly and welcoming.
Business response:
Thank you for sharing your feedback with us, Mellanie! We are sorry to hear there were not more seating options available at the event and will take that into consideration for future events at that location. We appreciate you letting us look at your items and hope to see you at a future event! National Rarities
Emma was very nice. While I was waiting in line for my turn I overheard one of your workers saying how high gold prices were and now after the fact as I got to thinking, I don't feel that I received a correct amount for my jewelry which was 10 carat and 24 carat plus diamond, one being my wedding set. I guess just thinking back I should have waited.
Business response:
Thank you for providing your feedback and letting us know about this issue, Cathy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to discuss this matter further. Please reach out to us directly at 1-888-797-1112 during our normal business hours. Monday thru Friday 9 am to 5 pm CST National Rarities - Trusted Estate Buyers
I don't believe I got enough money for the items I brought. I probably will not return. All the people are very friendly, the bottom line is how much money I come away with. You have a nice looking group who are all quite charming. The weight of the items and the saleableness of the items was not congruent with the money offered. I can get more from my local jeweler without having to wait and be rather public about the transaction. I think there needs to be mire transparency.
Business response:
Thank you for taking the time to share your experience with us. We appreciate your honesty. While we're pleased to hear you found our team friendly and welcoming, we're truly sorry to learn that the value offered for your items did not meet your expectations. We aim to provide fair and competitive pricing based on current market trends, resale demand, and condition, but we recognize that our offers won't always align with retail pricing or individual assessments. Transparency is important to us, and we are continuously worki... read more
Did not have enough sitting down space. Was waited on at the counter and had to ask for a chair.
Business response:
Dianne, thank you for taking the time to provide detailed feedback about your visit. We acknowledge the significance of providing comfortable service to our customers, especially when they are being assisted at the counter. We strive to ensure all our customers have a pleasant experience while working with us, and your input helps us achieve that goal. If there is anything else we can do to further assist you, please call us at (888) 787-1112. Thank you for your feedback! National Rarities
Frequently asked questions about National Rarities - Trusted Estate Buyers
How is National Rarities - Trusted Estate Buyers rated?
National Rarities - Trusted Estate Buyers has a 4.8 star rating with 8,358 reviews.
When is National Rarities - Trusted Estate Buyers open?
National Rarities - Trusted Estate Buyers is closed now. It will open at 9:00 a.m.