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National Rarities - Trusted Estate Buyers
- Consumer Goods
- St. Louis, MO
About this business
Location details
2190 S Mason Rd Suite 310, St. Louis, MO, 63131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sales people were great and informative. Helped me understand what was worth money and what was costume jewelry. Had a great experience and was surprised how much I earned.
Business response:
Thank you for your positive feedback, Doris! We're glad to hear that our sales team was able to provide you with helpful and informative service. It's always our goal to assist our customers in distinguishing valuable items from costume jewelry. We appreciate your business and are thrilled that you were pleasantly surprised by your earnings. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
It eas a good 1st time experience.
Business response:
Thank you for your positive feedback, Sandra! We're glad to hear that you had a good first-time experience with National Rarities. If you have any further questions or need assistance, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
Everything about my experience was great!
Business response:
Thank you for your positive feedback, Jill! We're thrilled to hear that you had a great experience with National Rarities. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
I realize National Rarities needs to make money in the items they purchase. In my case, it was sterling silver. I had to ask the associate what they paid against today's Kitco price. He shared the %, but I feel he should have been upfront with that information. Plus, I would have liked to have seen the weight of each item as it was placed on the scale to increase my confidence in the transaction.
Business response:
Thank you for your feedback, Bill. We appreciate your input and understand your concerns regarding transparency in our pricing and the weight of your items. We apologize for any inconvenience caused and will take your suggestions into consideration to improve our customer experience. If you have any further questions or need assistance, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
It was very busy but well organized! Staff was pleasant, professional as well as I formative! Well done!
Business response:
Thank you for your positive feedback, Susan! We're glad to hear that you found our store well organized and our staff pleasant and professional. We appreciate your support and hope to serve you again soon. National Rarities
I felt my transaction was very fair and all of my questions were answered to my satisfaction! Very good customer service!
Business response:
Thank you for your positive feedback, Vicki! We're glad to hear that you had a fair transaction and that all your questions were answered to your satisfaction. Providing excellent customer service is important to us, and we appreciate your recognition. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
I was ok with value I was given for my gold. But I turned in a diamond watch that I now regret. I wish I could get that item back.
Business response:
Thank you for taking the time to share your experience with us Pat. We are in the process of returning your watch back to you. Thank you for your patience and help, and we hope to assist you again in the future. National Rarities
The representatives were very polite. They answered all my questions really clearly.
Business response:
We appreciate your kind words, Connie! Our team at National Rarities strives to provide excellent customer service and clear communication. If you have any further questions or need assistance, please don't hesitate to reach out to us at (888) 787-1112. National Rarities
The staff was very knowledgeable and friendly the price they gave was more than a pawn shop but not exactly what I expected according to ad on Facebook it seemed that the prices were going to be a little more for example when a ring is bought for about 2 to 3 grand fine jewelry they only give very little and they tell customers they can make there own designs out of it I heard them say that exact same thing to 5 people example the lady had a beautiful bracelet she said she bought new 7 years ago payed almost 8 grand they to... read more
Business response:
Thank you for your feedback, Mike. We appreciate your kind words about our knowledgeable and friendly staff. We appreciate your feedback, and will look into your suggestions as we continue to strive for excellence. National Rarities
Frequently asked questions about National Rarities - Trusted Estate Buyers
How is National Rarities - Trusted Estate Buyers rated?
National Rarities - Trusted Estate Buyers has a 4.8 star rating with 9,422 reviews.
When is National Rarities - Trusted Estate Buyers open?
National Rarities - Trusted Estate Buyers is open now. It will close at 5:00 p.m.