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National Rarities - Trusted Estate Buyers
- Consumer Goods
- St. Louis, MO
About this business
Location details
2190 S Mason Rd Suite 310, St. Louis, MO, 63131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brought in
Business response:
We are sorry to hear that you were disappointed with your visit. Please call us at (888) 787-1112 if we can assist you further. National Rarities
The worst experience with a buyer ever. She did not have the knowledge and expertise I expected. I was only selling high end sterling and when she picked up two bangles she had the audacity to say it was silver plated. Never again!
Business response:
We sincerely apologize for falling short of your expectations during your selling experience. We understand your frustration regarding the assessment of your sterling silver bangles. Our team strives to provide accurate evaluations, and we regret that this interaction did not meet our usual standards. Please contact us at (888) 787-1112 if there is anything we can do to assist you. National Rarities
Ok eas rxorcting a little more fir my Jewlery items
Business response:
Thank you for taking the time to share your experience with us, Sandy! We appreciate your feedback! National Rarities
I felt comfortable with my jeweler; however, I feel I lost money. The jewelry and other items I had were definitely old and should've brought me more money. I definitely wanted to get rid of them, so I settled for less.
Business response:
Hi Evette, we are sorry to hear that you feel like you lost money. If there is anything we can do to further assist you please do not hesitate to contact us at (888) 787-1112. National Rarities
The person I talked to didn't know how to evaluate a loose gem. I saw other evaluators evaluating gems with a magnification eye piece. He made no attempt. I had a piece evaluated prior to visiting and got a higher offer so I sold only 1 item. Which is fine by me cause I can take it elsewhere.
Business response:
Thank you for sharing your experience with us. We appreciate your feedback regarding the evaluation process of your loose gem. We're glad you were able to sell one item with us, and we understand your decision to explore other options for the remaining pieces. Please contact us at (888) 787-1112 if we can further assist you. National Rarities
This site won't even allow to post a negative review.
Business response:
Thank you for reaching out, Marc. We are sorry for the inconvenience you have incurred during your purchase. Thank you for reaching out to us and utilizing our return policy, We are happy to report we have received the items back and the return has been processed through the eBay platform. We will take action to ensure mistakes do not happen like this again. If you have any further questions, please feel free to email elizabeth41@nationalrarities.com. National Rarities
Fraudulent business
Business response:
Thank you for reaching out, Marc. We are sorry for the inconvenience you have incurred during your purchase. Thank you for reaching out to us and utilizing our return policy, We are happy to report we have received the items back and the return has been processed through the eBay platform. We will take action to ensure mistakes do not happen like this again. If you have any further questions, please feel free to email elizabeth41@nationalrarities.com. National Rarities
Buyers Beware*****Fraudulent business******I made an eBay purchase from National Rareities for 97 proof coin sets for a decent price. However, I only received 24 proof sets and 60 uncirculated sets. Most sets were in bad shape too. Alot of misrepresentation going on with listing too. I was willing to overlook the coins not being in good shape or being proofs. All I was asking for was a partial refund for the missing sets. I was being reasonable and fair basing the price for the partial refund based off the average price... read more
Business response:
Thank you for reaching out, Marc. We are sorry for the inconvenience you have incurred during your purchase. Thank you for reaching out to us and utilizing our return policy, We are happy to report we have received the items back and the return has been processed through the eBay platform. We will take action to ensure mistakes do not happen like this again. If you have any further questions, please feel free to email elizabeth41@nationalrarities.com. National Rarities
The ad said coins, diamonds, sterling silver, and so much more. The stuff I brought in, has a lot of diamonds in them, I had coins, (they weren't even looked at), which they took nothing into consideration. I took the $44, because I didn't want to cause a issue at Don's Jewelry. I seriously thought it was gonna be better at a place like Don's Jewelry in Clinton Iowa. Never ever again in my life will I do this. Very very poor pay out. And this company is probably making Millions on what you say is fake, but is seriously worth... read more
Business response:
Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration. Our goal is to provide fair valuations for all items brought to our store. If you have any further questions or would like to discuss your experience in more detail, please don't hesitate to contact us directly at (888) 787-1112. National Rarities
Frequently asked questions about National Rarities - Trusted Estate Buyers
How is National Rarities - Trusted Estate Buyers rated?
National Rarities - Trusted Estate Buyers has a 4.8 star rating with 8,358 reviews.
When is National Rarities - Trusted Estate Buyers open?
National Rarities - Trusted Estate Buyers is closed now. It will open at 9:00 a.m.